Customer surveys are an excellent way to gauge people’s opinions and find out what’s working for a company, while at the same time determining what areas could use improvement. Not only that, but surveys are great because they allow companies the opportunity to implement any necessary changes based on their customers’ feedback. It’s a win-win situation for both the customers and the company, as the surveys gives customers the chance to provide honest feedback and constructive criticism, while the companies can utilize those responses to create better solutions with the goal of fostering consumer growth.
Here at Laserage, we can assert that providing top-quality customer service is our number one priority. That’s why we want to directly hear from you, our customers, about your experience working with our company. In our quick survey, we’ll ask you to share how important you find key characteristics when choosing a vendor, factors that include price, supplier communication, product quality and more. We’ll also ask you to share how you’d evaluate Laserage on specific characteristics such as lead time, delivery, quote response and more.
You can take the survey anonymously, or, if you’d like to be included in an exclusive drawing to win a gift of a Bose® Bluetooth Speaker, we ask that you please provide your name and email so that you can be considered.
The survey closes on March 31, 2016. We look forward to reading your feedback!