Archive: Feb 2016

Why Fill Out a Customer Survey?

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customer-surveysCustomer surveys are an excellent way to gauge people’s opinions and find out what’s working for a company, while at the same time determining what areas could use improvement. Not only that, but surveys are great because they allow companies the opportunity to implement any necessary changes based on their customers’ feedback. It’s a win-win situation for both the customers and the company, as the surveys gives customers the chance to provide honest feedback and constructive criticism, while the companies can utilize those responses to create better solutions with the goal of fostering consumer growth.

Here at Laserage, we can assert that providing top-quality customer service is our number one priority. That’s why we want to directly hear from you, our customers, about your experience working with our company. In our quick survey, we’ll ask you to share how important you find key characteristics when choosing a vendor, factors that include price, supplier communication, product quality and more. We’ll also ask you to share how you’d evaluate Laserage on specific characteristics such as lead time, delivery, quote response and more.

You can take the survey anonymously, or, if you’d like to be included in an exclusive drawing to win a gift of a Bose® Bluetooth Speaker, we ask that you please provide your name and email so that you can be considered.

The survey closes on March 31, 2016. We look forward to reading your feedback!

Precision Laser Processing for Orthopedic Components

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At Laserage, we maintain the experience and expertise required to manufacture components at the medical device industry’s highest levels of precision and quality. Through laser welding, laser cutting, shape setting, electropolishing, micro-abrasive blasting, annealing, and other high-tech processes, we can achieve the precision tolerances needed for medical components for the orthopedic industry.

Lasers Processes for Medical Components

Precision manufacturing technology has evolved over the years to adapt to the demands of the medical industry. The technology has grown to be more durable and efficient in producing a wider range of components that require tight tolerances. Laser processes can be employed to facilitate fabricating both implantable and non-implantable medical components such as bone screws, hip reamers, stents, vertebral spacers, and more. Certain processes provide a wealth of advantages, with options that include:

  • Laser Welding — A fast, effective, and reliable process, laser welding is essential in manufacturing products for the orthopedics industry. It can handle a complete range of geometries at higher levels of accuracy than many other competing techniques. Importantly, lasers allow for the welding of very small components, making it ideal for the manufacturing of small, often delicate, orthopedic implants.
  • Laser Cutting — The laser cutting process is instrumental in manufacturing components with the most precise dimensions, including a full array of implantable medical devices. The process is also essential for machining all types of medical tubes.

The Best Materials for Medical Products

Our years of experience with manufacturing medical devices allows us to properly utilize materials that are essential in medical device fabrication. Some of these include:

  • Nickel Titanium — Also known as Nitinol, this metal is commonly available in tube, rod, or sheet form. Because of its super elasticity and shape-memory, nitinol is used for a number of orthopedic components, including components used for bone remodeling, promoting bone ingrowth, reduction of stress shielding in bone, and more.
  • Titanium — A staple of the medical industry, titanium provides unparalleled corrosion resistance and a low modulus of elasticity. These properties make it particularly suited for orthopedic implants — joint replacements, fracture fixation plates, screws and intramedullary rods, and spinal fusion instruments are all commonly made of titanium.

Aside for Nitinol and titanium, we also work with a complete variety of other medical grade materials, including stainless steel, cobalt chrome and a wide variety of plastic polymers.

In addition to manufacturing orthopedic components, we also provide the finishing options needed to fulfill the orthopedic industry’s strict standards and tolerance requirements. Among the finishing options we provide are electro-polishing, microblasting, and more.

Laser Processing with Laserage

To best serve our customers nationally and globally, Laserage maintains two cutting-edge, ISO 13485 certified laser processing facilities in the US, one in the Midwest and another on the West Coast. Each of the facilities also perform value-added services such as laser marking management to support our precision laser processes.

To learn more about the advantages of working with laser processing for orthopedic components, download our ebook, Design for Manufacturability: Maximizing the Advantages of Laser Cutting, for free today.

download our design for laser cutting manufacturability ebook